Silence Kills: The Seven Crucial Conversations in Healthcare

All too often, well-intentioned professionals in healthcare organizations choose not to speak up when they're concerned with the behavior, decisions, or actions of a colleague.

Your participation in this presentation ensures your involvement in a movement that is sweeping the nation. Released in 2005 at a national press briefing, this study is making a big impact on the healthcare industry. "Silence Kills" reviews seven categories of conversations that are especially difficult and, at the same time, appear to be especially essential for people in healthcare to master, including:

Broken rules
Mistakes
Lack of support
Incompetence

Poor teamwork
Disrespect
Micromanagement

Exploring the current trends in healthcare, Al Switzler guides his audience through solutions to avoidable medical errors. With 195,000 people dying each year in U.S. hospitals because of medical mistakes, this study suggests that creating a culture where healthcare workers speak up before problems occur is a vital part of the solution.

Length: 1 to 3 hours
Audience: Healthcare Professionals

Learn more about Silence Kills: The Seven Crucial Conversations for Healthcare:

Visit www.silencekills.com